For the complete documentation index, see llms.txt
For the complete documentation index, see llms.txt

Complete KYC verification

To unlock certain features on Passes, you'll need to complete identity verification (KYC - Know Your Customer). Here's how to get through it smoothly. ## Step 1: Sign up 1. Head to the Passes website and click **Sign Up** or **Become a Creator**. 2. Enter your basic details - name, email, and password. 3. Confirm your email by clicking the verification link sent to your inbox. 4. Fill out the onboarding form: - **Basic info:** username, display name, birthday - **Social media:** Connect your profiles - they must be public so they can be reviewed. Share all accounts tied to your content. - **Phone number:** Add your number - **Identity verification:** Have a government-issued ID ready (passport or driver's license). ## Step 2: Fill out your personal information 1. Complete all required fields with accurate details. 2. Double-check everything before you hit submit - small errors can slow things down. 3. Once your documents are uploaded and forms are filled, click **Submit**. 4. Verification is typically completed within 72 hours. For more on eligibility and approvals, check out [Creator eligibility]()https://help.passes.com/article/a82bbd92-creator-eligibility ## ##Step 3: Upload your documents 1. Follow the on-screen prompts to photograph your ID. 2. Make sure images are clear and all information is fully legible. ## Tips for a smooth identity verification ### For your ID (photo or upload) - Government ID Check: Submit a government-issued ID that's authentic, legible, and current. - Authenticity: Only the real thing. No replicas, paper copies, or altered IDs. - Legibility: Show all four corners clearly. Avoid glare, scratches, or blurriness, and find a well-lit spot before snapping the photo. - Validity: Your ID must be unexpired, and the name and birthdate must exactly match what's on your account. - Use a high-quality camera. Taking a fresh photo is strongly recommended - Good lighting is key; avoid glare - Hold the ID close enough so all details and edges are clearly visible - Make sure your ID is not expired and is the actual physical document - no photocopies - Do not edit or alter the image in any way ### For your selfie - Selfie Check: You'll take a live selfie to confirm it's really you. - Clear Photo: Good lighting, no blur, no glare. - Live Only: The selfie needs to be taken in the moment - no recordings or existing photos. - Nothing Blocking Your Face: Remove hats, glasses, masks, or anything else covering your features. If verification keeps failing: If your ID or selfie fails 3 to 4 times, stop retrying - continuing could lock your account. Reach out to Passes Support for help instead. Lighting and background: A well-lit space with a contrasting background makes your ID and face much easier to verify. Accept the Terms of Service: Don't forget to complete your account setup by accepting the Passes Terms of Service. ## A note on age Individuals under 18 are not eligible to apply as a Creator on Passes. Complete these steps and you're on your way. For more help, visit [passes.com/help](https://www.passes.com/help).

Still need help?

The Passes support team is here to help. Send your question to help@passes.com.
720 N Cahuenga Blvd, Los Angeles, CA 90038